Discussion at a meeting earlier this week about whether something would be best communicated to Library staff via a blog, wiki or even old-fashioned email, reminded me of this post on the Ubiquitous Librarian’s blog about using Clearspace software for this very purpose. Clearspace is enterprise collaboration/knowledge management software, and incorporates blogs, wikis, announcements, file sharing, and message boards, amongst other features.
This looks really good. It looks a lot more userfriendly and has a lot more to give. I would have definitely considered this if it were about a year ago. However, do we need a change in software or a change in culture?
I think we do need a change in culture - obviously - but we are not likely to get this unless we have the right tools to use and make it easy for people to participate. Having to remember to look at the blog and the wiki and our email and then not being able to check someone’s phone number from within email but having to find the right web address and opening that too and then having to cut and past addresses into the mail box, not being able to view calendars, MSN refusing to ‘remember me’ because my deskstop is locked down in some way - personally I find all this a real hinderance and I want to join in! If I was feeling left out of the cultural shift I’d probably give in altogether until the tools we provide are better and more seamless.